Operational Excellence Senior Specialist

Job description

  • Develop and maintaining long term strategic relationship with key sellers
  • Collecting and analyzing data to learn more about seller behavior
  • Acting as a seller advocate with a focus on improving the seller experience and operational performance
  • Developing a complete understanding of key account needs
  • Managing communications between key sellers and internal teams to solve their problems and remove sales and operational barriers
  • Strategic planning to improve sellers’ results and implement incentivized processes to achieve maximum engagement from key sellers
  • Build sustainable relationships of trust through open and interactive communication
  • Deliver on time reporting and forecasting for all required reports and documents to appropriate parties


  • Bachelor’s Degree in Business or any other related field
  • Excellent negotiation skills
  • Ability to prioritize and handle multiple priorities in a fast-paced and changing work environment
  • Vision to understand seller needs and translate them in to practical solutions
  • Disciplined time management and ability to work under pressure
  • Must be a self-motivated learner
  • Exceptional software skills and knowledge of MS Office (Word, Excel, Outlook, and PowerPoint)
  • strong communication skills - verbal and written in Persian and English
  • Problem analysis and problem-solving